All orders will be shipped within 2 business days.

Delivery Time:
Continental United States(8-13 business days)
Hawaiian island region(12-20 business days)
European region(6-12 business days)
Other regions(10-20 business days)
Please note that transit time do not include weekends and holidays.

Delivery Time Exceeded:
Once the package is sent out, we cannot interfere with the transportation process. International shipping may be delayed due to customs clearance, natural disasters, incorrect addresses, inability to contact customers, lost packages and other force majeure.
OROMEN will continuously monitor the shipping status of your package.
If you receive an email with abnormal status of your package, please contact us at support@oromen.com

Delivery Delay Compensation:
We will compensate you $5 for any delay in delivery beyond our commitment.
If the reason for the delay in delivery is due to lost items (the package is stolen, the logistics is transferred to another address, natural disasters, car accidents, etc.), we will provide you with a full refund or reissue the package.

Free shipping on orders over $88.

Standard Shipping:
Continental United States($8 USD)
Hawaiian island region($20 USD)
Canada($12 USD)
European region($8 USD)
Other regions($8 USD)

About Taxes:All taxes (including customs duties, customs clearance fees, consumption tax, etc.) are included in the shipping cost, and you do not need to pay any taxes in your own name.

About shipping costs in Hawaii：Hawaii is a remote area, and packages need to be transshipped to the continental United States, so shipping costs will be relatively high. At the same time, the shipping time is long (12-20 business days), it is recommended that you reserve enough time to wait for the package. If you are pressed for time, it is recommended that you buy ALOHA shirts locally in Hawaii. The local ALOHA shirts are super good-looking!

North America:
United States,Canada

Europe Regions:
France,UnitedKingdom,Germany,Italy,
Spain,Austria,Netherlands,Belgium,
Poland,Bulgaria,Greece,Ireland,
Portugal,Hungary,Slovakia,Czech,
Romania,Denmark,Sweden,Finland

Oceania Regions:
Australia,New Zealand

Asia Regions:
Singapore,Malaysia,Japan

Additional Information:
Please pay attention that Shipping service is not available for P.O. Boxes and APO/FPO addresses.
Delivery is not supported in island areas except Hawaii.

ORDER CANCELLATIONS
We can cancel the order for you if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund all of your money.
Orders can't be canceled once the parcel is shipped out.

LOST OR STOLEN PACKAGES
If you think your order has been lost or stolen, please contact our customer service team via support@oromen.com
Common package loss situations:
When you receive the successfully signed email, you did not receive the package/there is no package at your doorstep/there is no package in your mailbox/your neighbor does not collect it/the nearby post office does not collect it, etc.
​Due to limitations from our carriers, we have a 10-day window to submit any lost or stolen package claims. Claims received after the 10-day window will not be processed.