Our customer service team has summarized the problems that customers often encounter and summarized the solutions. You can find solutions based on the problems you have.
If you still have questions, please fill out the form below. We will reply to you within 12 hours, please don't worry.

F.A.Q

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The customer service team will reply to you within 12 hours.

CUSTOMER SUPPORT

support@oromen.com

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( Excluding Holidays):
Available 7 Days；9am–6pm Pacific

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We take your concerns seriously and are committed to solving your problems. Our customer service team will reply to your email within 12 hours and provide you with the most reasonable solution to protect your shopping rights.

Kind Reminder: If you haven't received an email response from us within 24 hours, it could be because of email server issues. We suggest trying a different email account, like Gmail, or reaching out to us directly through Live Chat. Thank you for your understanding.